Saturday, November 29, 2008

Product Review for the Sanyo HEC SR1000K Massage Chair Recliner

By James Knolan

This review covers the entry level massage chair made by Sanyo, which is model HEC-SR1000K. The SR 1000K massage chair recliner has some of the same features as some of Sanyo's higher end models. Our product review makes an evaluation in 5 separate categories and up to 20 points are awarded in each category. The total points are added up to give an overall rating for the massage chair. Here is our review of the Sanyo SR1000K massage chair recliner.

Warranty Coverage & Customer Service: First let us get the driest part of the review out of the way first-the warranty coverage. OK, we all know that warranty coverage is important in complicated machines like massage chairs. But what kind of coverage do you get from Sanyo? Sanyo provides the same warranty for all its chairs. The good news is that it adds up to good coverage for an entry level chair. You get 3 years of warranty for the roller mechanism, 1 year parts and labor, and 1 year in home service. There is also a call center for issues, should they arise. We give the SR1000 a 19 for its warranty.

Comfort & Ergonomics: Quite simply, a massage chair needs to be comfortable to sit in. We have seen some chairs that could not be used other than when the massage is running. Sanyo has figured this out and the SR1000 is a comfortable chair. The controller is well laid out and easy to figure out. The main power is to the side which takes a short training period to remember. The foot massager takes getting use to flipping out which is somewhat cumbersome. We give this chair a 17 for comfort and ergonomics.

Ease of Use: With so many features being added to today's massage chairs, we find some remote controls overly complex. This can be very frustrating to new users. The chair should be simple to use and intuitive to understand. The Sanyo SR-1000 comes with an advanced remote that has many features. It does take some time to get accustomed to it as a series of buttons may be required to get it to do what you want. We do like the light level indicators which helps you see the intensities. We give the ease of use a 16.

Key Features: One of the interesting things with this model is that it has many technologies handed down from the higher level massage chairs in the Sanyo line. This is great for an entry level massage chair. Take for instance, the stiffness detector. The stiffness detector is found in Sanyo's high end model. This device is gripped with the hand. It monitors your pulse and sweat. It knows (somehow) where these changes are coming from and it actually targets those areas. Another electronic gadget integrated is the shape sensor. The shape sensor checks your body position in the chair and changes the massage to where you are. Interesting stuff, we give it an 18.

Massage Therapy: The Sanyo SR 1000 massage chair has the capability to massage your back, neck, shoulders, calves and feet. We consider a full body massage chair one that also has a seat massage which the SR1000 lacks. The SR 1000 comes with 2 automatic programs. One is for a more soothing massage and the other targets you after more vigorous activity. There are 3 manual massage techniques and there are 3 manual courses. The manual courses enable you to target a particular area with a massage treatment. You also get your calves and feet via the leg rest. The SR 1000 rates a 17 for massage therapy.

The SR-1000 massage chair by Sanyo earns an 87 out of 100 points in our review. The warranty coverage is very good for an entry level model. The massage therapy is done pretty well and is effective. We would like to have seen more automatic programs to enhance the variety of massage treatments. The advanced electronic features are novel, but may have caused some tradeoff in the massages that were designed in to meet the price point. This is a good chair and if you are looking for something in this range, then it is worth considering. - 15995

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